50% deposit is required within 48hr to secure the booking when made.
50% of deposit will be paid back if cancellation is made 30 days before arrival.
The full deposit will be forfeited if the confirmed reservation is cancelled within 14 days of arrival.

Arrival from 14h00 till 19h00
Departure 10h00
Arrangements can be made for late arrivlals

Cash, internet transfers and all major credit cards are valid payment methods. Cheques are not accepted.

Reservations are accepted on a per person basis and not a room basis. Rates are therefore subject to the number of people that occupy a room. The names and relationship to the Guest of the additional persons sharing the room must be provided when the reservation is made. Children from the ages of 0-4 stay free of charge. Bookings can only be confirmed if the guesthouse receives a 50% deposit on accommodation, or valid credit card details with authorization to debit, along with the Guest name, surname, number of persons sharing each room, cell phone number of the Guest, confirmed payment method and expected time of arrival of each Guest. Discounted rates will be revised should the duration of stay be decreased or interrupted or payment terms not be adhered to. The Guest retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled the account. The maximum refund value under any circumstances is 80% of the charge. Refunds will only be made after payment has been finally cleared by the bank or Credit Card Company. This process can take in excess of 30 days. Service Hours The reception desk is open from 07:00 to 17:00 Monday to Fridays and 08:00 to 10:00 on weekends and public holidays. Subject to availability of rooms, persons interested in booking accommodation and wishing to view the guest house beforehand may do so provide a room is vacant. Security & Storage Although the guesthouse takes reasonable steps to ensure the safety and security of Guests and their possessions, Guests retain final responsibility for their own safety and security. Keep rooms locked at all times and place valuables in the safe provided. Upon check out please leave the safe open and room locked. The guesthouse does not provide storage facilities for personal belongings or vehicles. Loss or Damage to Guest House Property The Guest retains personal liability for any loss or damages caused to the property of andante and Altissimo Guesthouse (excluding wear and tear). General Incapacity The guesthouse cannot be held liable if any of the following events or conditions prevents the guesthouse from fulfilling its obligation to Guests. The guesthouse will take all reasonable steps to minimize disruption and discomfort to Guests under these conditions. Unanticipated interruption to the electricity, water, sewage from or on the guesthouse property. Industrial action, civil uprising or criminal activity. Fire, frost, flooding, subsidence or any other force majeure event