**Information / Rates may change without prior notice**
2022 Rates: Rates per Night for the entire apartment.
- Out of Season: R 1 450.00 per night. **Min of 2 Nights Stay**
- In Season (Long Weekends / School Holidays-excluding December School Holiday / Easter): R 1 900.00 per night (** Min of 2 Nights Stay.** Long-stay discount may apply).
- Peak Season (Easter / December Holiday: 1 December 2022 - 15 January 2023): R 2 800.00 per night (**Min 3 Nights Stay for Easter / Min of 4 Nights Stay during December. ** Long-stay discount may apply).
All units are privately owned. Right of admission reserved. Facilities used entirely at own risk. The management and owners of Salt Rock Sands accept no responsibility for any loss, theft, damage or injuries occurring on the premises. No tenants under the age of 21 are permitted without parental supervision for the duration of their stay. Non-compliance of this shall lead to immediate eviction with no refund of rent.
Check-in from 14h00 and before 18h00 on day of arrival. Late Check-in only on arrangement at least 48 hours in advance. Check-out by 10h00 on day of departure.
Breakage Deposit: R 2 000.00
Kindly note that we request a Breakage / Damage Deposit of R 2 000.00. Breakage Deposit of R 2 000.00 will be refunded within a maximum of 3 days after departure via EFT, providing that there are no breakages / damage to linen and furniture and the apartment is left in a good condition. Guests will be notified by the owners of any damage / breakages telephonically. Should the damage exceed the amount of R 2 000.00, the guest will be liable for the total amount. Damages to linen will be charged, should this be required.
Please note, bath towels are provided but no swimming / beach towels. Guests are to bring their own swimming / beach towels.
All dogs welcome all year round. Dogs must be healthy and free of ticks / fleas. Dogs are not allowed on the furniture or beds. Dogs sleep inside - bring own beds, bedding and bowls. Dogs are not to be left inside the apartment when guests go out – no exceptions. Non-compliance of this shall lead to a penalty of R 1 000.00. Should damage exceed the amount of R 1 000.00, the guest will be liable for the total amount. The unit has a secure garden. We request that guests leave pets in the garden area when not at the unit. We request that pets are not left alone at the unit for 90 mins or longer a day. We aim to give all guests a comfortable holiday experience. We welcome guests with and without pets. We request that guests with pets please consider guests without pets (i.e. continuous barking / crying – especially early morning / late at night, cleaning excrement daily in the garden area, no pets on the beds etc.). We request that pets are not alone from 21h00 at night at the unit. Should pets be unsettled at any time of the day (continuous crying / barking), the owner will be notified. We pride ourselves in being one of the most luxurious pet friendly accommodation destinations on the KZN coast. It is our aim to give every customer the perfect experience. We highly discourage pets marking their territory inside the unit. A specialised cleaning service may be acquired on your account, should the need arise.
Cleaning Service on request - will be charged at an additional fee of R250.00 per day. A cleaning service include: making of beds, cleaning the bathrooms, sweeping and washing the floor, washing the dishes and cleaning the braai. Please note that a Cleaning Service does not include change of linen.
Cancellation Policy: In the event of a Cancellation / Date Change, the following will apply:
- Booking is confirmed once a deposit is received. We allow a once off date change up to 8 weeks prior to arrival date. Should you wish to change a date after the specified period, this will be for your account – kindly refer to Cancellation Policy details listed. We have a strict Cancellation Policy.
- 2 months (and longer) before stay: **1 Night Cancellation Penalty applies**. Balance of remaining Deposit is refundable by 100%.
- 1 month before stay date: **1 Night Cancellation Penalty applies**. Balance of remaining Deposit is refundable by 50%.
- 2 weeks before stay date: **1 Night Cancellation Penalty applies**. Balance of remaining Deposit is refundable by 25%.
- Less than 2 weeks before stay date: 0% of deposit is refundable.
- Less than 1 week before stay date: 0% of deposit is refundable. Guest liable for 100% of total accommodation account.
- ** 1 Night Cancellation Penalty: a cancellation fee equivalent to one night’s stay.**
- ** Should you not be able to travel due to Inter-Provincial Travel bans, we would gladly assist in postponing your holiday (pending availability). This is applicable only for specified traveling dates as set out by the Government. This is not applicable to beach closures. Our Policy do not cover cancellation due to beach closures. **
Cancellation Policy: In the event of changes to an Existing Booking (less number of days), the following will apply:
- 1 month before stay date: 50% of total account (reduced days) is payable.
- 2 weeks before stay date: 75% of total account (reduced days) is payable.
- Less than 2 weeks before stay date: 100% of total account (reduced days) is payable.