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Palm Valley Inn

Terms Of Payment
PLEASE NOTE THE FOLLOWING TO SECURE THE BOOKING
Method of payment Deposit / EFT / CC
50 % Deposit - If not paid within 2 days from registration booking will automatically been cancelled.
No booking is secured without proof of payment
No booking is confirmed until a guest confirmation document was forwarded.
Please fax/email proof of payment together with quotation to 086 545 0138/ (enquire for email address)
Balance due payable with check-in
Cancellation Policy
In the event of premature departure we charge for the full original booking.
Cancellation 0 - 14 days before date of arrival, or no-show visitor forfeits 100% of deposit paid.
Cancellation 15 - 28 days before date of arrival visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
Cancellation 29+ days before date of arrival visitor forfeits 50% of deposit paid or 25% of full quote value (whichever greater).
Arrival & Departure Times
CHECK-IN TIME
14H00 - 20H00
Please note the following regarding the check-in procedure
Please make an arrangement if check in will be after 20H00
R400 Breakage deposit
This deposit will be paid back the method it was paid if there was no damages/breakages in the apartment
Please use the electronic gate at the parking area after 22H00 for the main entrance will be locked to secure the safety of our guests
CHECK-OUT TIME
08H00 - 10H00
Please note the following regarding the check-out procedure
For departure before 08h00 please inform reception one day in advance
Inform reception 30 min before departing, for controller the scan the apartment
Please hand check-out form at reception with the controllers signature for the key deposit to be refunded
Please hand in check-out discharge at security
Rules/Conditions
Will be send with confirmation email
Palm Valley Inn is a children friendly establishment and therefore do not accommodate groups.
Social uproars are not abided