|Terms Of Payment|
|Reservation can only be confirmed on receipt of a deposit. We require:|
100% deposit for one night stays.
100% deposit if the booking is made less than 14 days prior to arrival.
50% deposit if you stay for more than one night and if the booking is made more than 14 days in advance.
All bank charges are for the clients account.
By booking your stay you accept our terms and conditions.
|Cancellation 0 to 7 days prior to arrival full stay will be charged.|
Cancellations 8 to 14 days prior forfeit 100% of the deposit.
Cancellations 15 to 28 days prior forfeit 50% of the deposit.
Cancellations in excess of 28 days prior will receive a full refund minus any banking or handling charges.
With all cancellations we will try our best to rent out the vacant room, should we be able to sell it, we will reimburse you.
Cancellation and amendment must be made in writing and accepted by us.
We charge a R250 amendment fee.
Full payment is due, on early departure or no show.
|Arrival & Departure Times|
|Check in is normally between 3pm and 6pm, could you be so kind to inform us of your estimate arrival time, if you're checking in late.|
|Terms and Conditions / indemnify form Lalapanzi Lodge|
1.All rights of admission reserved.
Children are welcome in our self catering lodges ONLY.
2.All guests undertake all activities at their own risk. The management accepts no responsibility for any theft, loss, damage, accident or injury whatsoever sustained whilst staying at the premises.
3.The self catering lodges should be used as short term holiday accommodation, no shoots parties or functions to be held without prior notice.
4.Due to the sensitive nature of the location, respect for wildlife and fellow guests is paramount. No undue noise after 11.00 pm please. Strictly no music or CD players.
5.No fires to be lit in any location without the express knowledge of the management. Braai fires may only take place in the designated areas. Please ensure all fires are fully extinguished following the braai.
6.No smoking in any self catering lodges or B&B rooms at any time. Guests may smoke only in designated smoking areas are kindly requested to use the ashtrays and smoking bins provided for the extinguishing of all cigarettes and cigars.
7.The repair or replacement for all breakages and damage caused to the property will be charged in full.
8. The renter hereby irrevocably indemnify Zus and Co Management Services Ltd and Lalapanzi Lodge, or any employee against any claim for injury to their self / their family or/and guests which they invite or are responsible for and against any claim for loss or breakage of personal effects which may arise whilst occupying the property, venue and the adjoining grounds, and that the renter resides on the property at their own risk.
9.The key is part of Lalapanzi Lodge, if its not returned to us on departure we will charge the replacements cost to your account.
10. Rates quoted to you and accepted by you are binding. We reserve the right to change our rates at any time.