Hotel Overview

Hotel Promenade is located in the Lowveld region's capital city, Nelspruit. Once the original town hall of Nelspruit, this historic hotel is one of the town’s landmarks, with its stately clock tower bearing silent witness over the Promenade Shopping Arcade.

This heritage city hotel offers guests well-appointed and spacious accommodation with warm personal service, and genuine local hospitality. The hotel offers an inviting pub, full service á la carte restaurant and delicious buffets.

Hotel Promenade stands at the gateway to the Drakensberg escarpment with all its scenic wonders such as the Blyde River Canyons and Pilgrims Rest. The hotel is a popular launching point for visitors to the Kruger National Park and is only a 30 minute drive to the park's entrance. The hotel is strategically located close to the Kruger International Airport.

Guest Rooms / Accommodation

Standard Rooms

Our Standard Rooms are equipped with either twin beds or a king size bed. These rooms are comfortable, air-conditioned and have an en-suite bathroom with a bath and a shower.
We have 38 Non-Smoking Standard Twin Rooms, 26 Smoking Standard Twin Rooms, 4 Non-Smoking Standard Double Rooms and 3 Smoking Standard Double Rooms.

Standard Amenities Include:

  • 42 inch TV with 21 selected DSTV channels
  • 16 hour Room Service
  • Work desk and chair
  • Dressing Table
  • Telephone
  • Tea/coffee making facilities
  • Laundry service
  • Hairdryer
  • Air Conditioning
  • Free Wireless internet connectivity
  • Bar Fridge

Note: Some of our rooms are disability-friendly

Executive Suite

Our recently refurbished Standard Superior Room features a king size bed. The suite is comfortable, inviting, air-conditioned and has a custom-designed dressing table and an en-suite bathroom with a bath and a shower. All rooms are non-smoking, smoking is allowed in designated areas.

Executive Amenities Include:

  • Color Television
  • Limited Room Service
  • Work desk and chair
  • Custom-designed dressing table
  • Telephone
  • Tea/coffee making facilities
  • Laundry service
  • Hairdryer
  • Air-conditioning
  • Mini bar (stocked on request)
  • Wireless internet connectivity (vouchers purchased from Reception)


Conference Facilities

Hotel Promenade offers a range of conference facilities that can be customized to suit a wide range of events and meetings. Our conference venues are equipped with standard conference equipment.

Swimming Pool and Pool Bar

Enjoy a swim in the pool or relax along side the pool enclosed with beautiful trees. The Pool Bar is ideal for a refreshing drink to appreciate on a hot summers day.


Hotel Promenade Townhall Restaurant offers breakfast, lunch and dinner buffets. The breakfasts include freshly baked bread and fresh fruits. Lunch offers a wide selection of both local and international dishes and dinner also offers a wide variety of food for every person to enjoy. The Town Hall Restaurant has developed a stellar reputation for its lunch buffets and dinner spreads.

The Hotel Bar Terrace is a great place to hang out and relax. The bar and terrace offer light lunches as well as a wide selection of beverages, including beers and wines.


For your wedding day we assist with the planning the entire event through our external wedding planners.


Promenade Shopping Centre offers a unique and local shopping experience.

Hotel Services

  • Safe-keeping facilities (available on request)
  • Secure parking
  • Laundry service
  • Babysitting facilities
  • DSTV
  • Parking is available on the hotel premises, 24hr guards on site

Things to do in and around Nelspruit

  • Game viewing   
  • Game drives
  • Bird watching
  • Photography
  • Horse riding
  • Mountain biking
  • Fishing
  • Scenic drives
  • Golf
  • Cultural and geological tours
  • Quad biking
  • Hiking trails
  • Arts and crafts
  • Climbing
  • Caving
  • River rafting
  • Bungee jumping
  • Gorge swinging
  • Canoeing
  • Wave surfing
  • Parasailing
  • Hot air ballooning
  • Kloofing
  • Microlighting
  • Hang gliding
  • Fly Fishing
  • Canopy tour with Africa’s longest zip line
  • Awards & Accreditations As Claimed By The Establishment
  • Tourism Grading - 3 Stars