| - SAVE 20% - |
Post Lockdown Special Valid from 21 Aug 2020 to 22 Oct 2020. |
We're in a Celebratory Mood... Stay between now and 22 October 2020 and receive 20% off our standard rates. Come enjoy the Knysna forest in one of our Private and Tranquil forest facing cottages. No Sunday / Public Holiday Arrivals. Minimum 2 Night Stay. Maximum 4 people per Cottage. |
| Terms Of Payment |
| Methods of payment for the deposit and balance: 1. Internet Banking (EFT) - preferred 2. Credit Card |
| Cancellation Policy |
| 50% deposit required within 12 hours of booking (100% if arrival date falls within 10 days). Balance becomes due 10 days prior to arrival, else booking and deposit may be forfeited. If booking is not cancelled by guest 10 days prior to arrival, the full balance becomes a deposit and remains due, even in the event of non-arrival or early departure. 100% deposit required on Single-night stays (when allowed at our discretion), Specials, Arrivals within 10 days. Deposits are non-refundable; True to the definition of a holding deposit, the Deposit is non-refundable as we held the booking for you and turned other guests away. We regret no exceptions, even for personal emergencies, infrastructural lapses or Acts of God. If we, at our discretion, allow a minor change in booking dates/terms/persons, we will levy a R300 admin fee per requested change. Cottage keys will not be released unless full payment is made up front. |
| Arrival & Departure Times |
| Check-in 15:00 - 20:00 Check-out 08:30 - 10:00 Early/late check-in or check-out, and other T&C's exceptions incur a surcharge. |
| Rules/Conditions |
| We do not guarantee a specific cottage preference where more than one cottage of a specific type are available. Our cottages are non-smoking indoors; smoke on veranda. BREAKAGE DEPOSIT: R500 refundable breakage deposit to be pre-paid. The guest will be charged for missing/broken items upon/after departure. INCLUDED: linen and bathing towels are provided. SURCHARGES: Any exception to our Terms and Conditions granted by special arrangement will incur a surcharge. OTHER POSSIBLE COSTS: Fire wood; servicing. STANDARD TRADING TERMS AND CONDITIONS OF ANY BOOKING: Subject to stated terms and conditions and our Forest Edge indemnity form, which guests are required to sign this, as is, on arrival else cottage keys will regrettably not be released in line with our Insurer's instructions. No indemnity = no cottage key and no refund. IMPORTANT: we are a tiny resort trying our best to offer great service at affordable rates and we can only do so by having fair conditions in place. Since we hold our guests to these Terms and Conditions, please read them carefully or ask us to help you find a larger hotel or resort. |